We are now Cake & Arrow

Delivering human insights and digital customer experiences for 14 years.

Our new identity represents who we are and what we do: the digital customer experience agency who knows what moves people and reinvents how brands do business, for companies in ecommerce, insurance, luxury, B2B and beyond. Driven equally by human insights and digital expertise, we combine design and technology, passion and results, playfulness and precision — delivering work that makes our clients’ customers, prospects and employees feel valued. Welcome to our shiny new home!

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Be part of a Best Place to Work.

Here’s what’s open:

A great environment produces great work.

We know what moves our employees, too. Professional growth. Personal enrichment. A variety of clients and projects. Feeling healthy and having fun. The result is a balanced, energetic and supportive environment that generates the best for our clients—and for each and every one of us.

Professional success.

Our flat and nimble teams let senior and junior people work alongside each other, directly with clients. A supportive culture of coaching adds to everyone’s knowledge-share and professional growth. Generous benefits, too.

Time for you to do you.

It’s all about balance. So there’s onsite yoga, meditation, and a post-work running club to keep mind and body in shape. Charities to give back, internal awards to give thanks. And we close the office for a week in December and in July, and take Halloween very seriously.

Love the space you’re in.

We have the whole 8th floor. An open, loft-like space in the middle of the Flatiron tech sector, with all the foosball, pool, Nerf gun fights and ironic animal decor you’d expect. Weekly happy hours, too. House-broken dogs and children welcome.

What’s In It For You

Support for your life and career. Plus dogs.

Holiday Recess

In addition to vacation time, we give everyone paid, week-long breaks for a winter holiday and around July 4th.

Birthdays Off

You get to celebrate your birthday with a day off, and no one’s gonna throw any shade.

Summer Fridays

Summer’s our favorite. And from Memorial Day thru Labor Day, we shut our offices at 2pm on Fridays. Sunscreen not included.

Pet Friendly

You don’t want Big Joey Carmichael to get lonely, do you? Good. Your pooch is welcome in the office, too.

Medical, Dental & Vision

As a full-time hire, you can expect a full benefits package, with coverage for individuals or families.

Pre-Tax MetroCards

If you’re driving into NYC to work each day, you probably don’t need to work each day. Rest of us will save with a pre-tax MetroCard.