In a little over a week we’ll be heading back to Las Vegas for the 2nd year in a row to attend InsureTech Connect 2018, the world’s largest and most comprehensive gathering of tech entrepreneurs, investors, and insurance industry incumbents from across the globe.
This year’s conference will be held at the MGM Grand in Las Vegas from October 2nd-3rd and will feature speakers not only from some of the world’s largest carriers and re-insurers, but from leading insurtech and fintech startups like Credit Karma, Lemonade, Painless1099 and Flock. Which is all to say–we’re excited! These are the sessions we will not be missing.
Karma in Insurance?
- When: October 2: 9:10-9:30 am
- Who: Kenneth Lin, Credit Karma CEO
Earlier this year we conducted research with over 300 Millennials to try and understand more about their values, behaviors, and mindsets pertaining to insurance. One question we asked Millennials in our research was: what is one digital product or service that you feel has improved your quality of life? While we saw a variety of responses, one name that came up over and over again was Credit Karma, a fintech startup that lets users access their credit scores for free and offers them advice on how to improve their credit, bringing transparency and simplicity to an industry that is notoriously opaque and complex.
We’re excited to kick off our first day at InsureTech Connect listening to Credit Karma CEO Kenneth Lin talk about Auto Hub, Credit Karma’s online hub for automotive information. Launched late last year, Auto Hub allows members to manage all the information they might need about their automobile, from loans and leases to recalls and important DMV information. Lin will be taking the stage to unveil exciting news about what is next for Auto Hub.
As a company that not only solves a known problem (accessing credit scores) with a simple solution, but goes beyond this offering to actually improve the quality of life for its users, Credit Karma is prime example of what every insurance company should strive to be doing for its customers.
Moving from Selling Products to Services: From Protection to Enablement
- When: October 2: 10:30-11:05am
- Who: Ace Callwood - CEO, Painless1099; Beck Downing - CEO, Buzzgroup; Han Wang - CEO & Co-Founder, Paladin Cyber; Sean Ringstead - EVP, Chief Digital Officer and Chief Risk Officer, Chubb Group; Moderator - Leg Ilivhev, Head of Investments, Argo Ventures
In the same sense that Credit Karma strives to offer more than simply a product, but a layer of financial advice to improve their customer’s quality of life, the insurance industry has taken its first steps toward thinking of insurance as more than just insurance, and in some cases it is necessary that insurance itself fade into the background. Companies like Jetty, for example, a renter’s insurance company, recently launched Jetty Passport, a service which helps people get into apartments more easily by paying security their deposits and acting as guarantors. Painless1099, whose CEO (and friend of Cake & Arrow) Ace Callwood is speaking on this panel, is a service for freelancers that helps them save the necessary amount of money for taxes, but also offers portable benefits, like health insurance through Stride Health.
During this panel, we are excited to learn more about how other companies are considering layering insurance products into other services, and vice versa and about how they plan to take insurance beyond insurance to being improving the quality of life for customers.
The Odd Couple: Smart Home Meet Smart Insurance
- When: October 2: 3:55-4:30pm
- Who: Assaf Wand - CEO & Co-Founder, Hippo Insurance; David Wechsler - Senior Director, Comcast; Moderator - Kat Techt, Managing Partner, Core Innovation Capital
At last year’s Insurtech Connect, one of the most memorable sessions was a fireside chat with Jamie Siminoff, CEO of Ring (recently acquired by Amazon). In this chat, Siminoff discussed how for Ring, a video doorbell/security system that syncs with your smartphone, their main KPIs weren’t necessarily around how many products they sold or how much money they made, but around to what extent Ring doorbells were able to reduce crime in the neighborhoods where they were installed. Siminoff even got emotional when recounting a touching story about how a Ring doorbell was able to save the life of a family who learned from their doorbell system that their home was on fire.
Companies like Ring and Nest have made it clear that new advances in smart home technology have enormous potential for reducing risk and transformative applications when it comes to home and renters insurance that will fundamentally change how customers interact with their homes and with their insurance companies.
That’s why we will be wrapping up day one of Insurtech Connect by learning about how one of the world’s largest media conglomerates, Comcast, is partnering with Hippo, the smart home insurance startup to launch an IoT-enabled home insurance product that has the potential to set a precedence for what home insurance will look like for years to come.
Disruption from Within: Is it Actually Possible?
- When: October 3: 2:00-2:50pm
- Who: Mylea Charvat, PhD - CEO, Savonix; Dan Johnson - CTO & Head of Innovation, Guardian Life; Krish Krishnan - CEO & Founder, Zasti; Beth Maerz, - VP Customer Experience & Innovation Personal Insurance, Travelers; Derek Smith, Head of insurance Innovation, Lloyds Banking Group; Moderator - Sabine VanderLinden, Startupbootcamp InsurTech
It’s an excellent question to kick off day two of the conference, and one we have been grappling with for years. Can a centuries old organization beleaguered by bureaucracy and legacy systems become next generation innovators? And if the answer is yes, then how?
Whether you call it disruption or digital transformation, for an insurance company to become a truly innovative organization requires cultural and structural changes that will empower them to act fast and embrace change. These kinds of changes are easier said than done, and must happen from within an organization, but can facilitated through smart partnerships with startups and consultancies.
During this 50 minuted panel, we are especially interested to hear from the legacy organizations–Travelers, Lloyds, and Guardian Life–about how they have have embraced partnerships to pilot new products and seed change within their organizations. What challenges did they face? What were the keys to their success? What advice can they offer to other incumbents, startups, and consultancies trying to do the same thing?
Gig Economy: Is it the Economy of the Future?
- When: October 3: 3:40-4:15pm
- Who: Noah Lang - CEO & Co-Founder, Stride Health; Curtis Scott - Global Head of insurance, Uber; Moderator- Max Chee, Head of Aquiline Technology Growth, Aquiline Capital Partners
Late last year we published research on the future of insurance and the gig economy, eventually weighing in on what we think an insurance product for workers in the app-enabled gig economy might look like. While the research base has, over the last several years, suggested that the gig economy comprises close to 40% of the U.S Economy and is only continuing to grow, a new government report published this spring called this data into question, suggesting that perhaps our obsession with the gig economy is just a bunch of hype (you can read our perspective on this topic here.)
All of which is to say, we are definitely interested in attending this session to learn more about what two of the most important companies in the gig economy and insurance space–Uber and Stride Health–have to say on the topic of the the growth (or waining) of the gig workforce, and how they see it changing the way that people buy insurance.
If you will be attending InsureTech Connect 2018, we’d love to connect–and if you haven’t yet registered, you can do so here. Using Cake & Arrow’s partner registration link, you will receive a $300 discount on your tickets.