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Illustration for AI That Works for Insurance Agents and Brokers: three abstract, intersecting lines move across the image while hand-drawn figures navigate along them, representing the complexity of insurance workflows and the human role in AI-enabled work.

Research

Report: A new research-based design vision for human-centered AI for insurance agents and brokers

Our new report explores what agents and brokers actually need from AI and how human-centered design can turn fragmented tools into more useful, trusted workflows.

by Cake & Arrow

Professional focused on a computer screen reflecting how agents and brokers are using AI to analyze data and complete daily tasks

Insurance

How agents and brokers are using AI at work

From client communication to policy review and real-time support, agents and brokers are using AI to transform their daily work.

by Emily Smith Cardineau

White die on red background, representing how insurance can feel like gambling

Insurance

Insurance and the casino economy

How to make insurance feel less like a roll of the dice and more like peace of mind

by Emily Smith Cardineau

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